Haraldmahrenholz Editorial Team
Creating practical guides for adults learning to connect through video calling and messaging apps
We're focused on one thing: making video calling and messaging apps feel less intimidating and more rewarding for adults over fifty. Every guide we write gets tested, checked, and updated as apps change.
How We Build Our Guides
We Test Everything
Before we write a single sentence, we walk through each feature ourselves. We use the same devices and apps that our readers use, so we catch the parts that might confuse someone new to the technology.
We Check Every Detail
Screenshots need to match the current app version. Button names need to be exact. Instructions need to be clear without unnecessary technical words. We review each guide multiple times to make sure nothing gets missed.
We Keep It Current
Apps update constantly. When Zoom adds a new feature or WhatsApp changes where a button lives, we update our guides. We're not creating static documents — we're maintaining living resources that stay accurate.
We Listen to Readers
We gather feedback from people actually using our guides. When we hear that a step was confusing or an explanation didn't land, we rewrite it. Our guides improve because of what readers tell us.
What We Write About
Our guides focus on the topics that matter most for staying connected
Getting Started
How to download Zoom, WhatsApp, and Viber. Setting up your account. Making your first call.
Video Calling
Starting and receiving calls. Inviting others to join. Understanding video settings and permissions.
Messaging
Sending messages and photos. Creating group chats. Finding conversations you've had before.
Screen Sharing
Showing your screen during a call. Stopping screen share. When and why you'd use this feature.
Audio & Video Quality
Troubleshooting sound problems. Adjusting camera settings. Understanding connection issues.
Settings & Safety
Managing privacy settings. Controlling who can contact you. Staying secure while connecting.
How We Approach Our Work
Clarity Without Jargon
We don't use technical language unless it's absolutely necessary. If we do use a technical term, we explain it. Someone reading our guide shouldn't feel like they're learning a foreign language.
Honest About Difficulty
We describe both what works well and where you might run into trouble. If a feature is confusing or if there's a common mistake people make, we mention it. Honesty builds confidence more than false simplicity.
Regular Updates
Apps aren't static. Features move, buttons get renamed, new options appear. We don't write guides and leave them alone. We check them regularly and update them when things change.
Reader-Focused
Every guide is written for adults over fifty who're new to these apps. We think about what questions someone might have and we answer them before they ask. We use screenshots and step-by-step descriptions because that's what actually helps people learn.
"We believe that learning to use video calling and messaging apps should feel less intimidating and more rewarding. Technology is meant to help you stay connected with the people who matter. Our job is to make that happen with clear, honest, practical guidance."
What We've Built
Published Guides
Step-by-step instructions on core features
Main Apps Covered
Zoom, WhatsApp, and Viber in depth
Total Resources
Guides, FAQs, and support pages
Founded
Dedicated to clear, practical guidance
Ready to Learn?
Start with our guides. Pick the app you want to learn about and follow along at your own pace. Every guide is written with you in mind.